We want you to be satisfied, so all courses purchased on Chatterbox can be refunded within 30 days. For whatever reason, if you are unhappy with a course, you can request a refund.
Most refunds are returned via the original payment method. Please note that certain restrictions may apply and some purchases may only be eligible for credit refunds. For more information, please see below.
How to Request a Refund
You can quickly request a refund by contacting our support team. You can also request for a refund by simply sending us a mail on firstname.lastname@example.org
When you submit a refund request, please be sure to include the course name .
Bank & cash transfer purchases: certain bank and cash transfer methods are only eligible for credit refunds.
Reasons for Denied Refunds
While our 30-day refund policy is in place to protect students, we must also protect our instructors from fraud and provide them a reasonable payment schedule. Payments are sent to instructors after 30 days, so we will not process refund requests received after the refund window.
If all course content was downloaded before the refund was requested, the refund request may be rejected. Finally, students who purchase and refund multiple courses over an extended period may be subject to suspension for abuse of the refund policy.